Mar 31, 2014
Globalization is all about planning. One forgotten detail can mean major headaches down the road—you end up replicating content across languages, and hit a “garbage in, garbage out” situation that could take a long time to clean up. Here are five ways to prepare for smart, tidy global growth.
Mar 24, 2014
Following up on our Sales & Marketing post from last week, today we examine how to optimize customer experience on a manufacturing eCommerce site.
Mar 18, 2014
We’re happy to announce that Drupal Commerce sites can offer their customers product bundles in the form of the Commerce Bundle module.
Some notable features of the module are:
Mar 17, 2014
In last week's post, we discussed product customization, discounting, and inventory management. This week, we touch on how eCommerce changes can bolster sales and marketing initiatives.
Mar 10, 2014
Manufacturing and wholesale is a neglected sector when it comes to optimizing for eCommerce. Most businesses use outdated online approaches to lead generation and sales in what is now a sophisticated digital retail environment. Simply providing product overviews and product order sheets online is no longer enough to make the sale. For the big, high-volume projects supplied by manufacturers, the efficiency of digital tools is invaluable.
Feb 13, 2014
There’s nothing more frustrating than a company with poor customer service, that doesn’t anticipate clients’ needs or respect their wishes. If you’re selling anything online, especially globally, you want to make sure your customer is, if not happy, satisfied enough to avoid a fit of rage. But when you’re overwhelmed and overworked—during busy sales seasons, for example—you might not cater to customers at the level you want.
You always want to be the “good” company—but you can’t do that effectively without a streamlined workflow. One way to avoid dismaying customers is by ensuring your workflow is seamless.
Jan 30, 2014
There has been a lot of talk lately about Bitcoin, a digital currency that aims to provide the security of cash and is more convenient than a credit card. Just under a year ago, the "cryptocurrency" -- so named for its reliance on cryptography in order to operate -- was traded somewhere -
Jan 22, 2014
As one of the most recent additions to the Commerce Guys team—I’m the new Director of Customer Support & Service—I’ve been presented with a unique and exciting challenge: to further develop how Commerce Guys offers support of Drupal Commerce in a way that meets current market needs and implements commercial software support industry standards, all in the context of the largest self-supporting, open-source community there is.
Jan 13, 2014
Consumers expect simple eCommerce solutions on every company website as the desire to buy online has become so integrated into the way people purchase products today. While the primary purpose of eCommerce is to allow buyers to find what they want, put it in a shopping cart and make a purchase, supporting online sales has become such a common utility that just about anyone...