Guest Blog: eCommerce for Manufacturers Part 3: Customer Experience
Following up on our Sales & Marketing post from last week, today we examine how to optimize customer experience on a manufacturing eCommerce site.
Following up on our Sales & Marketing post from last week, today we examine how to optimize customer experience on a manufacturing eCommerce site.
In last week's post, we discussed product customization, discounting, and inventory management. This week, we touch on how eCommerce changes can bolster sales and marketing initiatives.
Manufacturing and wholesale is a neglected sector when it comes to optimizing for eCommerce. Most businesses use outdated online approaches to lead generation and sales in what is now a sophisticated digital retail environment. Simply providing product overviews and product order sheets online is no longer enough to make the sale. For the big, high-volume projects supplied by manufacturers, the efficiency of digital tools is invaluable.
Change is at the center of eCommerce, but our team and mission remain the same.
Our consulting, development, and support offerings apply our expertise to help you adapt to change and grow.
Find us now at: https://www.centarro.io